About Topper Packaging, LLC
I started this company because, after several years of working for other larger packaging manufacturers and suppliers, I got frustrated by how limited I was in terms of being able to serve my customers. It bothered me that at big corporations there was a pecking order in the way customers, vendors and employees were treated. It was often the case that I was expected to rely on personnel who were more concerned with pleasing the higher ups in the company than with my requests to help my customers. In addition, I had little to no control if my employer charged extra arbitrary fees or refused to accept payment by certain credit cards.
I ended up becoming very well known to all the suppliers that my employers used and gained remarkable customer loyalty because I took on personally making sure every inquiry and every order I got was handled quickly and with thorough follow through.
In 2006, when I started out, I was a single mom struggling to maintain a stable environment for my 7-year-old son, Topper, and myself.
I was the staffing director of a health and fitness organization and working part time as an aerobics instructor and personal trainer while getting my MBA. As you might guess, I’m no stranger to working hard to keep all the plates spinning! Unfortunately, while I loved making a difference in the health and fitness of my clients, I wasn’t able to make ends meet.
When I was given the opportunity to start selling boxes and packaging for a big manufacturer I was surprised as everyone who knew me by how much I loved it! I found it fun and exciting because of the dynamic nature of the industry, the chance to contribute to branding strategies, the diversity of clients I was working with, and the creative problem-solving involved.
Striking out on my own 8 years ago vastly broadened the variety of brands and materials I could offer as I was no longer limited to only sourcing from suppliers that my employers had signed exclusive agreements with. This also made it a lot easier for me to help my customers make more environmentally-friendly decisions in the way they chose to package their products.
Our philosophy at Topper Packaging is that business isn’t just corporate hierarchies, customers, vendors and money.
Business is the result of interactions between human beings. And by striving to treat each human being with respect and class we make the world of commerce and the world in general a kinder and happier place.